{"id":6296,"date":"2024-11-20T14:56:27","date_gmt":"2024-11-20T14:56:27","guid":{"rendered":"https:\/\/websitesampler.com\/lamotte-telco\/?page_id=6296"},"modified":"2024-12-11T12:33:06","modified_gmt":"2024-12-11T12:33:06","slug":"tech-support","status":"publish","type":"page","link":"https:\/\/websitesampler.com\/lamotte-telco\/tech-support\/","title":{"rendered":"Tech Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6296\" class=\"elementor elementor-6296\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-591de5d3 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"591de5d3\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4b52e7ff\" data-id=\"4b52e7ff\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-18edb25 elementor-widget elementor-widget-heading\" data-id=\"18edb25\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Find out what to do next<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-408d2a40 elementor-hidden-mobile\" data-id=\"408d2a40\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a84dbf9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a84dbf9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4cd43f9b\" data-id=\"4cd43f9b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7953518b elementor-widget elementor-widget-heading\" data-id=\"7953518b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">24\/7 Technical Support<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e91dc8a elementor-widget elementor-widget-text-editor\" data-id=\"3e91dc8a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>1-800-205-1110<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-60b17893\" data-id=\"60b17893\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9033ee4 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"9033ee4\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.netins.net\/support\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">tech support website<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6f9a5291 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f9a5291\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-273e92e9\" data-id=\"273e92e9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d7eaa35 elementor-widget elementor-widget-heading\" data-id=\"2d7eaa35\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tech Support<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c3325c elementor-widget elementor-widget-text-editor\" data-id=\"2c3325c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Is one of your services from us not working quite right? We\u2019ve gathered troubleshooting tips for common issues on this page. Click on the arrow next to the problem you\u2019re experiencing, then follow the instructions provided. Should the problem persist, call 1-800-205-1110. \u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9dd3f6 elementor-widget elementor-widget-heading\" data-id=\"c9dd3f6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Internet<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-473815c0 elementor-widget elementor-widget-html\" data-id=\"473815c0\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<script>\njQuery(document).ready(function($) {\nvar delay = 100; setTimeout(function() {\n$('.elementor-tab-title').removeClass('elementor-active');\n $('.elementor-tab-content').css('display', 'none'); }, delay);\n});\n<\/script>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74eea696 faq-tabs elementor-widget elementor-widget-accordion\" data-id=\"74eea696\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1961\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1961\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"10\" viewBox=\"0 0 17 10\" fill=\"none\"><path d=\"M16.3045 1.09791C16.1735 0.970444 16.0178 0.869316 15.8464 0.800317C15.675 0.731317 15.4913 0.695801 15.3058 0.695801C15.1203 0.695801 14.9365 0.731317 14.7652 0.800317C14.5938 0.869316 14.4381 0.970444 14.307 1.09791L8.81037 6.43291L3.31371 1.09791C3.04882 0.840817 2.68956 0.696382 2.31496 0.696382C1.94035 0.696382 1.58109 0.840817 1.31621 1.09791C1.05132 1.35501 0.902511 1.7037 0.902511 2.06729C0.902511 2.43087 1.05132 2.77957 1.3162 3.03666L7.81871 9.34791C7.94977 9.47538 8.10544 9.57651 8.27682 9.64551C8.4482 9.71451 8.63192 9.75002 8.81746 9.75002C9.00299 9.75002 9.18671 9.71451 9.35809 9.64551C9.52947 9.57651 9.68514 9.47538 9.81621 9.34791L16.3187 3.03666C16.857 2.51416 16.857 1.63416 16.3045 1.09791Z\" fill=\"#E8863D\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"10\" viewBox=\"0 0 16 10\" fill=\"none\"><path d=\"M0.416163 9.21764C0.547224 9.34511 0.7029 9.44624 0.874279 9.51523C1.04566 9.58423 1.22937 9.61975 1.41491 9.61975C1.60045 9.61975 1.78417 9.58423 1.95555 9.51523C2.12693 9.44624 2.2826 9.34511 2.41366 9.21764L7.91033 3.88264L13.407 9.21764C13.6719 9.47473 14.0311 9.61917 14.4057 9.61917C14.7803 9.61917 15.1396 9.47473 15.4045 9.21764C15.6694 8.96055 15.8182 8.61185 15.8182 8.24826C15.8182 7.88468 15.6694 7.53598 15.4045 7.27889L8.902 0.96764C8.77094 0.840172 8.61526 0.739045 8.44388 0.670045C8.2725 0.601045 8.08878 0.56553 7.90325 0.56553C7.71771 0.56553 7.53399 0.601045 7.36261 0.670046C7.19123 0.739045 7.03556 0.840172 6.9045 0.96764L0.401996 7.27889C-0.136337 7.80139 -0.136337 8.68139 0.416163 9.21764Z\" fill=\"#E8863D\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can\u2019t Connect to the Internet<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1961\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1961\"><p>\u25cf Check other devices (like a cell phone, laptop, or tablet) to see if you can connect to the internet.<br \/>\u25cf If you can connect on another device, shut down and restart the device that is not working and try connecting again.<br \/>\u25cf If you cannot connect on other devices, continue to the following information.<\/p><p>Check if there are lights on your router.\u00a0<strong>DO NOT PRESS THE RESET BUTTON ON YOUR ROUTER AT ANY TIME.<\/strong><br \/>\u25cf If there is a red light on the router, unplug ONLY the power cord from the router, wait 15 seconds, then plug the power cord back in. If there is still a red light or no service after the router has completed restarting, call the office.<br \/>\u25cf If there are no red lights on the router and all lights are lit as normal, unplug ONLY the power cord to your router as described above to reboot it, then continue to the following information.<\/p><p>Unplug the ethernet cord from the WAN port on your router and plug it directly into a laptop (not all laptops have an ethernet port; you may not be able to complete this step).<br \/>\u25cf If you have a connection, your router may not be working.<br \/>\u25cf If you do not have a connection, call the office.<\/p><p><strong>Also see Step 3 under Landline Phone Troubleshooting Tips<\/strong> if you have a CyberPower battery backup unit installed. If your installation does not have a CyberPower unit and instead uses a Precision Power power supply, ensure the Precision Power unit where the service comes into the house is firmly plugged in and the outlet has power. Also try unplugging the Precision Power unit, wait 15 seconds, then plug the Precision Power back in. Wait a few minutes and check for service again.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1962\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1962\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"10\" viewBox=\"0 0 17 10\" fill=\"none\"><path d=\"M16.3045 1.09791C16.1735 0.970444 16.0178 0.869316 15.8464 0.800317C15.675 0.731317 15.4913 0.695801 15.3058 0.695801C15.1203 0.695801 14.9365 0.731317 14.7652 0.800317C14.5938 0.869316 14.4381 0.970444 14.307 1.09791L8.81037 6.43291L3.31371 1.09791C3.04882 0.840817 2.68956 0.696382 2.31496 0.696382C1.94035 0.696382 1.58109 0.840817 1.31621 1.09791C1.05132 1.35501 0.902511 1.7037 0.902511 2.06729C0.902511 2.43087 1.05132 2.77957 1.3162 3.03666L7.81871 9.34791C7.94977 9.47538 8.10544 9.57651 8.27682 9.64551C8.4482 9.71451 8.63192 9.75002 8.81746 9.75002C9.00299 9.75002 9.18671 9.71451 9.35809 9.64551C9.52947 9.57651 9.68514 9.47538 9.81621 9.34791L16.3187 3.03666C16.857 2.51416 16.857 1.63416 16.3045 1.09791Z\" fill=\"#E8863D\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"10\" viewBox=\"0 0 16 10\" fill=\"none\"><path d=\"M0.416163 9.21764C0.547224 9.34511 0.7029 9.44624 0.874279 9.51523C1.04566 9.58423 1.22937 9.61975 1.41491 9.61975C1.60045 9.61975 1.78417 9.58423 1.95555 9.51523C2.12693 9.44624 2.2826 9.34511 2.41366 9.21764L7.91033 3.88264L13.407 9.21764C13.6719 9.47473 14.0311 9.61917 14.4057 9.61917C14.7803 9.61917 15.1396 9.47473 15.4045 9.21764C15.6694 8.96055 15.8182 8.61185 15.8182 8.24826C15.8182 7.88468 15.6694 7.53598 15.4045 7.27889L8.902 0.96764C8.77094 0.840172 8.61526 0.739045 8.44388 0.670045C8.2725 0.601045 8.08878 0.56553 7.90325 0.56553C7.71771 0.56553 7.53399 0.601045 7.36261 0.670046C7.19123 0.739045 7.03556 0.840172 6.9045 0.96764L0.401996 7.27889C-0.136337 7.80139 -0.136337 8.68139 0.416163 9.21764Z\" fill=\"#E8863D\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Slow Internet<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1962\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1962\"><ul><li>Check how many devices you have connected to the Internet.<\/li><li>Unplug or turn off devices currently not in use to free up bandwidth.<ul><li>Note: Even if you are not currently using a device, but it is connected to the Internet, it will still draw bandwidth from your Internet speed.<\/li><\/ul><\/li><li>Close Internet pages not in use on devices; open pages on devices draw bandwidth from your Internet speed.<\/li><li>Your bandwidth usage may exceed the speed that you subscribe to. Call our office for faster Internet speed options.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1963\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1963\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"10\" viewBox=\"0 0 17 10\" fill=\"none\"><path d=\"M16.3045 1.09791C16.1735 0.970444 16.0178 0.869316 15.8464 0.800317C15.675 0.731317 15.4913 0.695801 15.3058 0.695801C15.1203 0.695801 14.9365 0.731317 14.7652 0.800317C14.5938 0.869316 14.4381 0.970444 14.307 1.09791L8.81037 6.43291L3.31371 1.09791C3.04882 0.840817 2.68956 0.696382 2.31496 0.696382C1.94035 0.696382 1.58109 0.840817 1.31621 1.09791C1.05132 1.35501 0.902511 1.7037 0.902511 2.06729C0.902511 2.43087 1.05132 2.77957 1.3162 3.03666L7.81871 9.34791C7.94977 9.47538 8.10544 9.57651 8.27682 9.64551C8.4482 9.71451 8.63192 9.75002 8.81746 9.75002C9.00299 9.75002 9.18671 9.71451 9.35809 9.64551C9.52947 9.57651 9.68514 9.47538 9.81621 9.34791L16.3187 3.03666C16.857 2.51416 16.857 1.63416 16.3045 1.09791Z\" fill=\"#E8863D\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"10\" viewBox=\"0 0 16 10\" fill=\"none\"><path d=\"M0.416163 9.21764C0.547224 9.34511 0.7029 9.44624 0.874279 9.51523C1.04566 9.58423 1.22937 9.61975 1.41491 9.61975C1.60045 9.61975 1.78417 9.58423 1.95555 9.51523C2.12693 9.44624 2.2826 9.34511 2.41366 9.21764L7.91033 3.88264L13.407 9.21764C13.6719 9.47473 14.0311 9.61917 14.4057 9.61917C14.7803 9.61917 15.1396 9.47473 15.4045 9.21764C15.6694 8.96055 15.8182 8.61185 15.8182 8.24826C15.8182 7.88468 15.6694 7.53598 15.4045 7.27889L8.902 0.96764C8.77094 0.840172 8.61526 0.739045 8.44388 0.670045C8.2725 0.601045 8.08878 0.56553 7.90325 0.56553C7.71771 0.56553 7.53399 0.601045 7.36261 0.670046C7.19123 0.739045 7.03556 0.840172 6.9045 0.96764L0.401996 7.27889C-0.136337 7.80139 -0.136337 8.68139 0.416163 9.21764Z\" fill=\"#E8863D\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Change My WiFi Password\/Forgot My WiFi Password<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1963\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1963\"><ul><li>If you have a Smart-RG router purchased or rented through the telephone company, we can identify your password or reset your password for you. Please call the office.<\/li><li>If you do not have a Smart-RG router, a $75.00 service call charge applies to resolve forgotten passwords or to change passwords. If you would like to purchase or rent a Smart-RG router from the telephone company, the service call to install the Smart-RG is included in the price.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a00cce3 elementor-widget elementor-widget-heading\" data-id=\"a00cce3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Netins.net Email Support<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-401b1f5 elementor-widget elementor-widget-html\" data-id=\"401b1f5\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<script>\njQuery(document).ready(function($) {\nvar delay = 100; setTimeout(function() {\n$('.elementor-tab-title').removeClass('elementor-active');\n $('.elementor-tab-content').css('display', 'none'); }, delay);\n});\n<\/script>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47d20d9 faq-tabs elementor-widget elementor-widget-accordion\" data-id=\"47d20d9\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7531\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7531\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"10\" viewBox=\"0 0 17 10\" fill=\"none\"><path d=\"M16.3045 1.09791C16.1735 0.970444 16.0178 0.869316 15.8464 0.800317C15.675 0.731317 15.4913 0.695801 15.3058 0.695801C15.1203 0.695801 14.9365 0.731317 14.7652 0.800317C14.5938 0.869316 14.4381 0.970444 14.307 1.09791L8.81037 6.43291L3.31371 1.09791C3.04882 0.840817 2.68956 0.696382 2.31496 0.696382C1.94035 0.696382 1.58109 0.840817 1.31621 1.09791C1.05132 1.35501 0.902511 1.7037 0.902511 2.06729C0.902511 2.43087 1.05132 2.77957 1.3162 3.03666L7.81871 9.34791C7.94977 9.47538 8.10544 9.57651 8.27682 9.64551C8.4482 9.71451 8.63192 9.75002 8.81746 9.75002C9.00299 9.75002 9.18671 9.71451 9.35809 9.64551C9.52947 9.57651 9.68514 9.47538 9.81621 9.34791L16.3187 3.03666C16.857 2.51416 16.857 1.63416 16.3045 1.09791Z\" fill=\"#E8863D\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"10\" viewBox=\"0 0 16 10\" fill=\"none\"><path d=\"M0.416163 9.21764C0.547224 9.34511 0.7029 9.44624 0.874279 9.51523C1.04566 9.58423 1.22937 9.61975 1.41491 9.61975C1.60045 9.61975 1.78417 9.58423 1.95555 9.51523C2.12693 9.44624 2.2826 9.34511 2.41366 9.21764L7.91033 3.88264L13.407 9.21764C13.6719 9.47473 14.0311 9.61917 14.4057 9.61917C14.7803 9.61917 15.1396 9.47473 15.4045 9.21764C15.6694 8.96055 15.8182 8.61185 15.8182 8.24826C15.8182 7.88468 15.6694 7.53598 15.4045 7.27889L8.902 0.96764C8.77094 0.840172 8.61526 0.739045 8.44388 0.670045C8.2725 0.601045 8.08878 0.56553 7.90325 0.56553C7.71771 0.56553 7.53399 0.601045 7.36261 0.670046C7.19123 0.739045 7.03556 0.840172 6.9045 0.96764L0.401996 7.27889C-0.136337 7.80139 -0.136337 8.68139 0.416163 9.21764Z\" fill=\"#E8863D\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Call 24\/7 Tech Support at 800-205-1110 for help with these netins.net email issues:<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7531\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7531\"><p>\u00a0 \u00a0\u25cf Can\u2019t Remember Password<br \/>\u00a0 \u00a0\u25cf You Think Your Email Has Been Hacked<br \/>\u00a0 \u00a0\u25cf Received a Spam Email<br \/>\u00a0 \u00a0\u25cf Received a Message that Your Inbox is Full<br \/>\u00a0 \u00a0\u25cf Can\u2019t Send and\/or Receive Emails<br \/>\u00a0 \u00a0\u25cf Need Help Setting Up Your Email on a New Device<br \/>\u00a0 \u00a0\u25cf Any problem or questions about your netins.net email account or service<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8fdf08 elementor-widget elementor-widget-heading\" data-id=\"d8fdf08\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">IPTV Television<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eac5ecc elementor-widget elementor-widget-html\" data-id=\"eac5ecc\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<script>\njQuery(document).ready(function($) {\nvar delay = 100; setTimeout(function() {\n$('.elementor-tab-title').removeClass('elementor-active');\n $('.elementor-tab-content').css('display', 'none'); }, delay);\n});\n<\/script>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33479e9 faq-tabs elementor-widget elementor-widget-accordion\" data-id=\"33479e9\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5371\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5371\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"10\" viewBox=\"0 0 17 10\" fill=\"none\"><path d=\"M16.3045 1.09791C16.1735 0.970444 16.0178 0.869316 15.8464 0.800317C15.675 0.731317 15.4913 0.695801 15.3058 0.695801C15.1203 0.695801 14.9365 0.731317 14.7652 0.800317C14.5938 0.869316 14.4381 0.970444 14.307 1.09791L8.81037 6.43291L3.31371 1.09791C3.04882 0.840817 2.68956 0.696382 2.31496 0.696382C1.94035 0.696382 1.58109 0.840817 1.31621 1.09791C1.05132 1.35501 0.902511 1.7037 0.902511 2.06729C0.902511 2.43087 1.05132 2.77957 1.3162 3.03666L7.81871 9.34791C7.94977 9.47538 8.10544 9.57651 8.27682 9.64551C8.4482 9.71451 8.63192 9.75002 8.81746 9.75002C9.00299 9.75002 9.18671 9.71451 9.35809 9.64551C9.52947 9.57651 9.68514 9.47538 9.81621 9.34791L16.3187 3.03666C16.857 2.51416 16.857 1.63416 16.3045 1.09791Z\" fill=\"#E8863D\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"10\" viewBox=\"0 0 16 10\" fill=\"none\"><path d=\"M0.416163 9.21764C0.547224 9.34511 0.7029 9.44624 0.874279 9.51523C1.04566 9.58423 1.22937 9.61975 1.41491 9.61975C1.60045 9.61975 1.78417 9.58423 1.95555 9.51523C2.12693 9.44624 2.2826 9.34511 2.41366 9.21764L7.91033 3.88264L13.407 9.21764C13.6719 9.47473 14.0311 9.61917 14.4057 9.61917C14.7803 9.61917 15.1396 9.47473 15.4045 9.21764C15.6694 8.96055 15.8182 8.61185 15.8182 8.24826C15.8182 7.88468 15.6694 7.53598 15.4045 7.27889L8.902 0.96764C8.77094 0.840172 8.61526 0.739045 8.44388 0.670045C8.2725 0.601045 8.08878 0.56553 7.90325 0.56553C7.71771 0.56553 7.53399 0.601045 7.36261 0.670046C7.19123 0.739045 7.03556 0.840172 6.9045 0.96764L0.401996 7.27889C-0.136337 7.80139 -0.136337 8.68139 0.416163 9.21764Z\" fill=\"#E8863D\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">If picture is poor, frozen, or the sound or channels are out:<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5371\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5371\"><p><strong>On 1 TV:<\/strong><br \/>\u25cf Check that all connections are tight on the TV, on the set-top box, and the electrical outlets.<br \/>\u25cf Ensure that your TV is on the correct input.<br \/>\u25cf Unplug ONLY the power cord from the back of the set-top box for 15 seconds. Plug the power cord back in and allow the box to boot up.<br \/>\u25cf If there is still no sound after boot up, check to ensure the volume on the TV is not muted or turned down.<br \/>\u25cf Call the office if problems persist.<\/p><p><strong>On all TVs:<\/strong><br \/>\u25cf If you have a Comtrend switch installed with your television service, unplug ONLY the power cord from the switch; wait 15 seconds; plug the switch back in and wait for the switch and set-top boxes to boot back up (not all installations require a switch. You may not have one).<br \/>\u25cf If problems persist, please call the office.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c812122 elementor-widget elementor-widget-heading\" data-id=\"7c812122\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Landline Phone<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-179180e elementor-widget elementor-widget-html\" data-id=\"179180e\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<script>\njQuery(document).ready(function($) {\nvar delay = 100; setTimeout(function() {\n$('.elementor-tab-title').removeClass('elementor-active');\n $('.elementor-tab-content').css('display', 'none'); }, delay);\n});\n<\/script>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f97d379 faq-tabs elementor-widget elementor-widget-accordion\" data-id=\"f97d379\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2611\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2611\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"10\" viewBox=\"0 0 17 10\" fill=\"none\"><path d=\"M16.3045 1.09791C16.1735 0.970444 16.0178 0.869316 15.8464 0.800317C15.675 0.731317 15.4913 0.695801 15.3058 0.695801C15.1203 0.695801 14.9365 0.731317 14.7652 0.800317C14.5938 0.869316 14.4381 0.970444 14.307 1.09791L8.81037 6.43291L3.31371 1.09791C3.04882 0.840817 2.68956 0.696382 2.31496 0.696382C1.94035 0.696382 1.58109 0.840817 1.31621 1.09791C1.05132 1.35501 0.902511 1.7037 0.902511 2.06729C0.902511 2.43087 1.05132 2.77957 1.3162 3.03666L7.81871 9.34791C7.94977 9.47538 8.10544 9.57651 8.27682 9.64551C8.4482 9.71451 8.63192 9.75002 8.81746 9.75002C9.00299 9.75002 9.18671 9.71451 9.35809 9.64551C9.52947 9.57651 9.68514 9.47538 9.81621 9.34791L16.3187 3.03666C16.857 2.51416 16.857 1.63416 16.3045 1.09791Z\" fill=\"#E8863D\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"10\" viewBox=\"0 0 16 10\" fill=\"none\"><path d=\"M0.416163 9.21764C0.547224 9.34511 0.7029 9.44624 0.874279 9.51523C1.04566 9.58423 1.22937 9.61975 1.41491 9.61975C1.60045 9.61975 1.78417 9.58423 1.95555 9.51523C2.12693 9.44624 2.2826 9.34511 2.41366 9.21764L7.91033 3.88264L13.407 9.21764C13.6719 9.47473 14.0311 9.61917 14.4057 9.61917C14.7803 9.61917 15.1396 9.47473 15.4045 9.21764C15.6694 8.96055 15.8182 8.61185 15.8182 8.24826C15.8182 7.88468 15.6694 7.53598 15.4045 7.27889L8.902 0.96764C8.77094 0.840172 8.61526 0.739045 8.44388 0.670045C8.2725 0.601045 8.08878 0.56553 7.90325 0.56553C7.71771 0.56553 7.53399 0.601045 7.36261 0.670046C7.19123 0.739045 7.03556 0.840172 6.9045 0.96764L0.401996 7.27889C-0.136337 7.80139 -0.136337 8.68139 0.416163 9.21764Z\" fill=\"#E8863D\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">No Dial Tone<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2611\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2611\"><ul><li>If 1 phone does not have dial tone:<\/li><li>If it is a cordless phone having issues, and you have a corded landline phone in your house, check to see if the corded landline phone has dial tone.<\/li><li>If there is dial tone on the corded landline phone, try plugging a new or different phone into the jack of where the issue phone is located. If the new\/different phone has dial tone, then your actual phone is not working and you most likely need a new phone.<\/li><li>If there is no dial tone on the corded landline phone, see Step 3.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2612\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2612\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"10\" viewBox=\"0 0 17 10\" fill=\"none\"><path d=\"M16.3045 1.09791C16.1735 0.970444 16.0178 0.869316 15.8464 0.800317C15.675 0.731317 15.4913 0.695801 15.3058 0.695801C15.1203 0.695801 14.9365 0.731317 14.7652 0.800317C14.5938 0.869316 14.4381 0.970444 14.307 1.09791L8.81037 6.43291L3.31371 1.09791C3.04882 0.840817 2.68956 0.696382 2.31496 0.696382C1.94035 0.696382 1.58109 0.840817 1.31621 1.09791C1.05132 1.35501 0.902511 1.7037 0.902511 2.06729C0.902511 2.43087 1.05132 2.77957 1.3162 3.03666L7.81871 9.34791C7.94977 9.47538 8.10544 9.57651 8.27682 9.64551C8.4482 9.71451 8.63192 9.75002 8.81746 9.75002C9.00299 9.75002 9.18671 9.71451 9.35809 9.64551C9.52947 9.57651 9.68514 9.47538 9.81621 9.34791L16.3187 3.03666C16.857 2.51416 16.857 1.63416 16.3045 1.09791Z\" fill=\"#E8863D\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"10\" viewBox=\"0 0 16 10\" fill=\"none\"><path d=\"M0.416163 9.21764C0.547224 9.34511 0.7029 9.44624 0.874279 9.51523C1.04566 9.58423 1.22937 9.61975 1.41491 9.61975C1.60045 9.61975 1.78417 9.58423 1.95555 9.51523C2.12693 9.44624 2.2826 9.34511 2.41366 9.21764L7.91033 3.88264L13.407 9.21764C13.6719 9.47473 14.0311 9.61917 14.4057 9.61917C14.7803 9.61917 15.1396 9.47473 15.4045 9.21764C15.6694 8.96055 15.8182 8.61185 15.8182 8.24826C15.8182 7.88468 15.6694 7.53598 15.4045 7.27889L8.902 0.96764C8.77094 0.840172 8.61526 0.739045 8.44388 0.670045C8.2725 0.601045 8.08878 0.56553 7.90325 0.56553C7.71771 0.56553 7.53399 0.601045 7.36261 0.670046C7.19123 0.739045 7.03556 0.840172 6.9045 0.96764L0.401996 7.27889C-0.136337 7.80139 -0.136337 8.68139 0.416163 9.21764Z\" fill=\"#E8863D\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">If all phones have no dial tone<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2612\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2612\"><ul><li>Try unplugging 1 phone from the wall jack and call your home phone with a cell phone. Repeat this with each phone that you have in your house. If the call goes through after unplugging one of the phones, the issue is with that phone jack or line cord. Please call our office to notify us.<\/li><li>If unplugging phones one by one does not work, proceed to Step 3.<\/li><li>Locate the beige-colored CyberPower battery backup unit. This is most often in the basement near where the service comes into the house.<\/li><li>If the CyberPower unit has no red lights, is plugged into a working electrical outlet, and you have completed Step 2 above, call the office.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2613\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2613\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"10\" viewBox=\"0 0 17 10\" fill=\"none\"><path d=\"M16.3045 1.09791C16.1735 0.970444 16.0178 0.869316 15.8464 0.800317C15.675 0.731317 15.4913 0.695801 15.3058 0.695801C15.1203 0.695801 14.9365 0.731317 14.7652 0.800317C14.5938 0.869316 14.4381 0.970444 14.307 1.09791L8.81037 6.43291L3.31371 1.09791C3.04882 0.840817 2.68956 0.696382 2.31496 0.696382C1.94035 0.696382 1.58109 0.840817 1.31621 1.09791C1.05132 1.35501 0.902511 1.7037 0.902511 2.06729C0.902511 2.43087 1.05132 2.77957 1.3162 3.03666L7.81871 9.34791C7.94977 9.47538 8.10544 9.57651 8.27682 9.64551C8.4482 9.71451 8.63192 9.75002 8.81746 9.75002C9.00299 9.75002 9.18671 9.71451 9.35809 9.64551C9.52947 9.57651 9.68514 9.47538 9.81621 9.34791L16.3187 3.03666C16.857 2.51416 16.857 1.63416 16.3045 1.09791Z\" fill=\"#E8863D\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"10\" viewBox=\"0 0 16 10\" fill=\"none\"><path d=\"M0.416163 9.21764C0.547224 9.34511 0.7029 9.44624 0.874279 9.51523C1.04566 9.58423 1.22937 9.61975 1.41491 9.61975C1.60045 9.61975 1.78417 9.58423 1.95555 9.51523C2.12693 9.44624 2.2826 9.34511 2.41366 9.21764L7.91033 3.88264L13.407 9.21764C13.6719 9.47473 14.0311 9.61917 14.4057 9.61917C14.7803 9.61917 15.1396 9.47473 15.4045 9.21764C15.6694 8.96055 15.8182 8.61185 15.8182 8.24826C15.8182 7.88468 15.6694 7.53598 15.4045 7.27889L8.902 0.96764C8.77094 0.840172 8.61526 0.739045 8.44388 0.670045C8.2725 0.601045 8.08878 0.56553 7.90325 0.56553C7.71771 0.56553 7.53399 0.601045 7.36261 0.670046C7.19123 0.739045 7.03556 0.840172 6.9045 0.96764L0.401996 7.27889C-0.136337 7.80139 -0.136337 8.68139 0.416163 9.21764Z\" fill=\"#E8863D\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">If the CyberPower Unit has a red light (and may be beeping)<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2613\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2613\"><ul><li>Check to ensure the outlet that the unit is plugged into has power.<ul><li>If it is a GFI outlet, check to see if the GFI is tripped and needs to be reset.<\/li><li>Check to ensure the breaker serving the outlet is not tripped.<\/li><li>Plug another device, such as a small fan, into the outlet to ensure the outlet is working.<\/li><\/ul><\/li><li>If the outlet is working, locate the cords on the right side of the CyberPower unit; push up on the cords plugged into the unit to ensure they are plugged in tightly.<\/li><\/ul><p><strong>If the unit is still beeping or still has a red light<\/strong>, open the front panel of the CyberPower by pushing up on the tab at the center bottom of the unit. Remove the battery by unplugging the black and red leads from the battery. This may restore service.<\/p><p><strong>IMPORTANT:<\/strong>\u00a0Call the office to have a replacement battery installed soon. If service is not restored after the battery is removed from the unit, call the office.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Find out what to do next 24\/7 Technical Support 1-800-205-1110 tech support website Tech Support Is one of your services from us not working quite right? We\u2019ve gathered troubleshooting tips for common issues on this page. Click on the arrow next to the problem you\u2019re experiencing, then follow the instructions provided. Should the problem persist, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6296","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/websitesampler.com\/lamotte-telco\/wp-json\/wp\/v2\/pages\/6296","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/websitesampler.com\/lamotte-telco\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/websitesampler.com\/lamotte-telco\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/websitesampler.com\/lamotte-telco\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/websitesampler.com\/lamotte-telco\/wp-json\/wp\/v2\/comments?post=6296"}],"version-history":[{"count":67,"href":"https:\/\/websitesampler.com\/lamotte-telco\/wp-json\/wp\/v2\/pages\/6296\/revisions"}],"predecessor-version":[{"id":8227,"href":"https:\/\/websitesampler.com\/lamotte-telco\/wp-json\/wp\/v2\/pages\/6296\/revisions\/8227"}],"wp:attachment":[{"href":"https:\/\/websitesampler.com\/lamotte-telco\/wp-json\/wp\/v2\/media?parent=6296"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}